Is there a way to break down the analytics of a form and work out at what steps people are dropping out?

  • mattende
    Asked on July 22, 2018 at 7:47 PM

    Hi, is there a way to break down the analytics of a form and work out at what steps people are dropping out? Using a card setup. Thanks

    Page URL: https://compare.findthebestagent.com.au/get-started
  • Nik_C
    Replied on July 23, 2018 at 2:10 AM

    I'm afraid that is it not possible to do that with our Analytics tool. That tool is mostly used to analyze your forms traffic, received submissions, views, used devices, users origin etc.

    If you wish we could forward this to our backend team for a possible implementation.

    We'll wait for your response.

    Thank you!

  • mattende
    Replied on July 23, 2018 at 6:43 AM
    I think it would be valuable to be implemented. Not just for me.
    ...
  • John_Benson
    Replied on July 23, 2018 at 10:38 AM

    To my understanding, you want to show what page the user closes the Card form in the Form Analytics page. I am not sure if that is possible without submitting the form. 

    If that is what you're trying to achieve, please confirm so we can forward it to our developer. If not, please provide more details about the feature request.

    Also, you might be interested in the Save and Continue Later feature using Card Form. Here's the link: https://www.jotform.com/help/495-Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms

    We'll wait for your reply.