receiving registration forms at my email address

  • wsommers
    Asked on July 23, 2018 at 12:29 AM

    I have a free account and just created a registration form with a submit button. I want to receive the submissions at my email address. Do I need to upgrade my account in order to do that?


    If the account isn't linked to my email address and I don't receive the registration forms, where do they go? How will I receive them?


    Thank you - 

    Wendy 

  • Rose
    Replied on July 23, 2018 at 2:55 AM

    I checked aforementioned form and found it ay your trash folder.

    1532328719Screen Shot 2018 07 23 at 09 Screenshot 10

    If you want to get submissions' notifications to your email address, yoı firstly need to set up a notification to your form and add your email as recipient email. Here is a more detailed user guide:

    https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Please note that you do not need to upgrade your account to set up a notification. However, you can add only one recipient email under Free account. If you want to add more recipients, you need to upgrade your account to a paid plan. 

    Please let us know if you have further questions. We would be pleased to assist you for any issue you may have.