Google Docs Spreadsheet integration will not connect

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    Asked on July 23, 2018 at 11:21 AM

    This is the error message when I tried to connect date to my email

    with the report in google drive.

    You need permission

    We're sorry, but we were unable to send the message.

    Please contact the person directly.

    Find out more about this topic at the Google Help Center  .  Please what do I need to do?  Thanks!

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    Answered on July 23, 2018 at 12:48 PM

    We are currently experiencing some issues with our Google Docs integration in that it won't connect new a new integration.  It also seems that previously connected sheets are either having entries delayed in sending or not sending at all.  I will forward this to our developers to have a look, we will let you know as soon as we have any updates.

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    Answered on July 23, 2018 at 02:31 PM

    The Google Docs integration should now be fully functional.  Let us know if you have any further issues with connecting the integration or receiving data in a connected sheet and we will be happy to have another look.