After encryption, I can still see the form submissions in the background. Can this be hidden?

  • Meetingsbooker
    Asked on July 24, 2018 at 9:44 AM
  • roneet
    Replied on July 24, 2018 at 12:03 PM

    I investigated this in one of my forms. I was able to replicate this.

    The submission behind the key upload popup can be encrypted by clearing your browser history, cache as when you generate the key it is saved in your browser. When you check your submission page in a different browser, I believe this page would be encrypted and it would ask to upload your key.

    Let us know if you have more question, we would be happy to assist you.

    Thanks.

  • roneet
    Replied on July 27, 2018 at 2:58 AM

    We are very sorry for the inconvenience caused to you.

    The submissions which you are able to view are the ones before you enabled encryption. These submissions cannot be encrypted again.

    Thanks.