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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account type shows free when I paid on February 11th 2011

    Asked by 3minutestomeet on February 28, 2011 at 07:12 PM

    my subscription number is S-79c9602615382822V

    I paid 90.00 on February 11th for the year and my account type is showing as FREE.

    I have been limited to only receiving 100 forms this entire time. I would like my account credited and for the status to be changed immediately. I have a large group of people ready to register on Wednesday. Please fix immediately!


    Thank you,

    Michelle Anderson

    Page URL:

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    JotForm Support

    Answered by liyam on February 28, 2011 at 10:30 PM

    I will forward this issue and have this resolved ASAP

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    JotForm Founder

    Answered by aytekin on March 01, 2011 at 10:41 AM

    Your 3minutestomeet account is Premium. Do you have another account?