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    Incomplete email submission

    Asked by cydesign on December 02, 2012 at 09:45 AM

    A form I have created is missing the questions that are not highlighed as 'Required'.

    I have tried deleting and remaking the questions that are being omitted but the problem is still persisting.

    Page URL:
    http://form.jotform.co/form/23347686607867

  • Profile Image

    Answered by pinoytech on December 02, 2012 at 10:30 AM

    Hi cydesign,

    Sorry for the inconvenience that may have caused. As I've check your form, I found that the issue has to do with your form's notification. There are fields on your form which is not on your forms notification. I just want you to know that once you made some update on your form, like adding fields or deleting unwanted fields, your forms notification won't automatically update, you need to update it manually or re-creating new form notification. So, I would suggest you to re-create your form's notification and delete your current notification in order to solve this issue.

    Thank you!