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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where do the files go that are uploaded with the "Upload File Button?"

    Asked by code3products on December 02, 2012 at 08:30 PM

    I am not sure where the files go.  I did a test upload but have no idea where it is.

     

    Thanks,

    Kevin

    Page URL:
    http://www.code3products.com/#!bcorderform1/cd8h

  • Profile Image
    JotForm Support

    Answered by jonathan on December 02, 2012 at 08:38 PM

    Hi Kevin,

    You can see the uploaded files in your My Forms Submissions page. 

    Click on My Forms, select the form, and click on Submissions button. On the submission page you will see all the answers to form questions including the details on the uploaded field data.

    Please note -- I noticed that the upload field in your form is not set to required. This means that the form can be submitted without uploading any file and you will not see an uploaded file for the particular submissions.

    Please check this.

    Thanks.

  • Profile Image

    Answered by code3products on December 02, 2012 at 08:50 PM

    Okay, so, if it is not set as REQUIRED, there is no way to upload a file successfully?  This is not something that will be done very often so I can't make it required.

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    JotForm Support

    Answered by jonathan on December 02, 2012 at 09:03 PM

    I cannot understand how you meant by "not will be done very often" -- to have a file uploaded you will need an upload field . That is the way to go.

    Your form user can choose not to include file by skipping the non-required upload field.

    Or they can choose to include by using it.

    By not making a required field the call will be on the user (they will not be forced to fill in the non-required field.)

    You can also try the option using Condition Logic on the form. That is, you will add another context asking the form user if they want to upload file or not (make this option question a required one).

    If they choose the option to upload file then the upload field will be reveal (still not required) -- again it is on the user if they want to fill in the upload field or not.

     

    Inform us if you have further inquiry.

    Thanks.

     

  • Profile Image

    Answered by code3products on December 02, 2012 at 09:09 PM

    Okay, I misunderstood what you said earlier. I got it now and see that they are uploading into my dropbox. That is fine. Thanks.

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    JotForm Support

    Answered by jonathan on December 02, 2012 at 09:20 PM

    Glad to know all working now. =) Feel free to contact us again anytime should you have other inquiry.

    Cheers!