data submitted from deleted form

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    Asked on December 02, 2012 at 11:41 PM


    We noticed a following issue: data submitted via email are from the old and deleted form.

    Curent updated form looks ok but it doesnt work - new numerical data are ignored and we receive only entries in older format. How to fix this bug?

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    Answered on December 03, 2012 at 03:18 AM


    Please see your My Forms TRASH folder and purge deleted forms. Then, I suggest to delete your existing notifications and re-create it again. Next is, re-embed your form using iframe format.

    I believe this is the best way, please try and see if it still give you wrong informations.

    Thank you.