All of these forms were transferred to a paid account

All of these forms were transferred to a paid account "Holly" why am I being told that the submission has reached its limits please help.

I did check your account "HollyDaggs" and did not find any issue with that. Your account usage is will within the allowed limit of bronze plan.

On which email address you have received the warming emails? Do get back to us on this and we will take a look.

We will wait for your response.