- jmputzAsked on December 03, 2012 at 09:00 AM
Since the new lay-out it seems the login is not working that good anymore.
The sign on button does not work in Safari. Wll it works the first time, and then there is no reaction of the program when I click on that button.
I am systematiclly signed off after trying the new templates features. And the only way to sign in again is to close Safari and start the whole procedure again...
- JotForm SupportidarktechAnswered on December 03, 2012 at 09:39 AM
I just installed safari and I can't find any problem on it. I am sure our developers had optimized the new My Forms page for a cross browser compatibility except IE8 and earlier.
Try resetting your safari browser settings and recheck the page, that might help. http://browsers.about.com/od/safar1/ht/safaridefault.htm
Let us know if this doesn't make any differences. Thanks!
- jmputzAnswered on December 03, 2012 at 09:45 AM
I am not sure I want to reset Safari, as it also would suppress all my stored passwords, which I prefer not to do.
Did you try the same thing as I did? Sign in and select a template. It happens at this point.
The thing I decided is simply not to use the templates. I an sufficiently experienced with Jotorms to be able to work comfortably without the templates.
thanks for your quick answer.
- JotForm SupportEduardoMendezAnswered on December 03, 2012 at 10:57 AM
Is this still happening ? I have tested on my end and was not able to reproduce the issue.
If it happens again, can you please send us an image of what happens so that we can forward it to our dev team?
Please let us know and thanks for bringing this to our attention!