Problems logging in

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    angela  
    Asked on July 25, 2018 at 02:26 PM

    Hi, I have not been able to access our account on jotform from my macbook for about 5 days now. It is not an issue for others to access but I can not get onto the website. It won't load at all. 

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    Victoria_K
    Answered on July 25, 2018 at 03:12 PM

    Hello,

    Have you tried to clear browser cache and cookies or accessing our platform using different browser? Unfortunately, from your words, I can not understand if you got any error. 

    Could it be possible that you have installed some mew software, which is blocking jotform?