My Form does not send me notification mails

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    Asked on December 03, 2012 at 09:46 AM



    I have setup my form correctly for FB , you can view it here: and check out the newsletter tab.


    I do not get notification mails though.

    My form id is

    Please help me

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    Answered on December 03, 2012 at 10:31 AM


    Have you checked your Spam folder for the missing notifications? If you can't find them there, they might have been blocked by your mail provider due to a DomainKeys issue.

    To resolve this, kindly change your notification's Sender Name and Email to JotForm and, respectively:

    After doing so, do some tests then keep us posted on your results.

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    Answered on December 04, 2012 at 02:48 AM

    seems to work that way, thanks