What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form classified as High Risk Website: Blocked

    Asked by CCSS_2013 on December 03, 2012 at 10:14 AM

    Some users are reporting our form (http://www.jotform.us/CCSS_2013/proposals) is being blocked by their virus scan software.  We are only sending clients the direct link, the form is not embedded on any other site.  They're receiving the following message:


    High Risk Website Blocked
    Location: www.jotform.us/CCSS_2013/proposals
    Access has been blocked as the threat Mal/HTMLGen-A has been found on this website.
    Return to the page you were previously viewing.

    Page URL:
    http://www.jotform.us/CCSS_2013/proposals

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    JotForm Support

    Answered by EduardoMendez on December 03, 2012 at 11:41 AM

    Hi there, 

    Here is a thread that is related in the fact that it is the same company providing the service.

    The best option at this point would be to contact them about the issue and aske them to whitelist www.jotform.us.   We apologize for the inconveniences.  Please keep us posted.