Form classified as High Risk Website: Blocked

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    Asked on December 03, 2012 at 10:14 AM

    Some users are reporting our form ( is being blocked by their virus scan software.  We are only sending clients the direct link, the form is not embedded on any other site.  They're receiving the following message:

    High Risk Website Blocked
    Access has been blocked as the threat Mal/HTMLGen-A has been found on this website.
    Return to the page you were previously viewing.

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    Answered on December 03, 2012 at 11:41 AM

    Hi there, 

    Here is a thread that is related in the fact that it is the same company providing the service.

    The best option at this point would be to contact them about the issue and aske them to whitelist   We apologize for the inconveniences.  Please keep us posted.