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    Why do I get the Invalid Configuration error when using Paypal API?

    Asked by gordonrouse on December 03, 2012 at 10:15 AM

    On payment by credit card we get this error: Invalid configuration.


    I have set the paypal API details and used the check integration button.


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    JotForm Support

    Answered by EduardoMendez on December 03, 2012 at 11:12 AM

    Hi there, 

    The Invalid Configuration message is returned by Paypal.(this information was taken from Paypal's List of API error codes):

    According to their information the error you are receiving is:

    10501  - error code

    Invalid Configuration 

    This transaction cannot be processed due to an invalid merchant configuration. 

    Occurs when the billing agreement is disabled or inactive.

    Hope this helps!