HIPAA compliant logo overlapping the field

  • WellnessScript
    Asked on July 25, 2018 at 11:54 PM

    Hello, i have have a HIPAA complaint form and your HIPAA logo, when displayed on some questions, is over the last choice my multiple choice questions. Is there a way to move it to the very bottom or to a corner? Please see attached image. 


    Jotform Thread 1535683 Screenshot
  • Elton Support Team Lead
    Replied on July 26, 2018 at 5:06 AM

    I was able to reproduce it when I shrink the browser height. I assume it would give the same result when the form is embedded in a small container.

    HIPAA compliant logo overlapping the field Image 1 Screenshot 20

    I have escalated this to our developers. We'll let you know once this is corrected.

    For now, if you have embedded the form, you may consider increasing the frame height so the HIPAA logo will be moved down. If you can provide the website URL where the form is embedded, we can inspect it here and provide the corrected embed code.

  • Elton Support Team Lead
    Replied on July 26, 2018 at 5:16 AM

    By the way, I just tried embedding the form and the HIPAA logo isn't overlapping the field.

    Demo: https://shots.jotform.com/elton/hipaa_form_embed_test.html

    Can you provide more details on how you end up getting that layout? If the form is embedded, please let us know the website URL.