I made changes to two of my jotforms and the changes are not appearing in the links

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    jayalaxmi
    Asked on December 03, 2012 at 12:48 PM

    http://www.jotform.com/form/20412919716

     

    I do not see my changes I made on my jotform. I made the changes last night.

     

    Thank you for your help!

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    abajan
    Answered on December 03, 2012 at 01:33 PM

    Hi

    Please change the form's URL from

    http://form.jotform.com/form/20412919716

    to

    http://www.jotform.com/form/20412919716

    and let us know if that resolves the issue.

    Thanks.

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    jayalaxmi
    Answered on December 03, 2012 at 01:50 PM

    Thank you for the new link. However, the change is not there.


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    abajan
    Answered on December 03, 2012 at 02:01 PM

    Hi Andrea

    My admin panel indicates that the form you recently updated is named Clone of Fundraising Agreement (http://www.jotform.us/form/22388992509165) while the one to which you are referring in this thread (http://www.jotform.com/form/20412919716) is just named Fundraising Agreement and was last updated last month (November 19th). In other words, it appears you have been updating the wrong form. Please double check to confirm that the correct form is being updated.

    Thanks.


    Wayne

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    jayalaxmi
    Answered on December 04, 2012 at 03:51 PM


    Thank you for the new link. However, the change is not there.

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  • Profile Image
    pinoytech
    Answered on December 04, 2012 at 04:04 PM

    Hi Andrea,

    Have you tried already deleting your browser cache and cookies? If not, can you please give a try.

    Thank you!

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    jayalaxmi
    Answered on December 05, 2012 at 06:06 PM

    Hello, we deleted our brower and cookies, and still the latest entry is still
    not there.
    Any other suggestions?
    Thanks
    Andrea


    ________________________________

  • Profile Image
    idarktech
    Answered on December 05, 2012 at 06:23 PM

    Hi Jayalaxmi,

    Like what my colleague abajan had mentioned previously, you have two Fundraising Agreement form on your account namely:

     

    Fundraising Agreement 

    Clone of Fundraising Agreement 

    They might have the same content (since the other one is a cloned version) but these forms are completely different since they do have different unique form URL. Please review them.

    Also, I just checked your page and you are still using http://form on your form URL. We'd suggest to change it to http://www

    Example: http://www.jotform.com/form/20412919716

    We'll wait your updates. Thanks!