What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not successfully saving

    Asked by TSOM on December 03, 2012 at 12:57 PM

    I have edited a dollar amount in the text on my form. It says it's 'saved' after I save it. I go into Preview, it appears to be saved. When I copy the link or open it in a new window it is not the updated version.

     

    How do I fix this?

    Page URL:
    www.theatrixschoolofmakeup.com

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on December 03, 2012 at 01:58 PM

    Hi,

    That's just a temporary server caching delay and that won't last long. Please try refreshing the page one to three times or try using the direct link: http://www.jotform.com/20674927199265 (Changing the URL of the form from http://form to http://www).

    If your form URL on the embed codes starts with http://form, change it to http://www

    Thank you.