Matrix Dynamique widget is messed up

  • mduggins01
    Asked on July 26, 2018 at 2:18 PM

    It was brought to my attention by one of my form users that our Maintenance Request form is all messed up. Sure enough, it appears as if the width has somehow been reduced, and the input fields are no longer separated in some cases. I believe this is only affected on the Matrix Dynamique widgets. How do I get this resolved without spending a ton of time rebuilding my forms? 

  • David JotForm Support
    Replied on July 26, 2018 at 3:37 PM

    Try reverting your form to a previously saved version to see if that adjusts it back to what it was before:

    https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    The widgets can be adjusted manually to fit again by adjust the input widths in each widget, but hopefully there is a version in the revision history with the correct formatting.

  • Vanessa_T
    Replied on July 26, 2018 at 4:46 PM

    @mgeisler02

    I have moved your inquiry to a separate thread to address you properly.

    https://www.jotform.com/answers/1536664

  • mduggins01
    Replied on July 26, 2018 at 11:23 PM

    Is there any way I can get some help with this issue? The last time I made changes to the form was back in February, and I really don't want to undo those changes by reverting. Besides, mgeisler02 has already stated that reverting doesn't help.

  • BJoanna
    Replied on July 27, 2018 at 3:47 AM

    You can resolve the issue with your Matrix Dynamique widgets, by reducing the width of the "Description" fields to 100 for the first Matrix Dynamique field and to 150 for all other fields, inside of the widget settings.

    Matrix Dynamique widget is messed up Image 10

    You also need to set the width of all Matrix Dynamique widgets to 750, inside of the field properties. 

    1532677318label Screenshot 21

    I did this on my cloned form - https://form.jotform.com/82071973496972

    Feel free to test it and clone it.

    Hope this will help.