What means eu-api?

  • fdmtravel
    Asked on July 27, 2018 at 7:10 AM

    When I try to create a post /form/id/reports I get this 301 response message

    "message": "Your account is in EU Safe mode. Please use \"eu-api.jotform.com\" endpoint to get your result

    What to do ?



    Jotform Thread 1537102 Screenshot
  • emir Jotform Security
    Replied on July 27, 2018 at 8:45 AM

    Hello,

    We solved the problem about API docs. Please feel free to contact us if you need any further asistance.

  • fdmtravel
    Replied on July 30, 2018 at 3:39 AM

    I get the same eu-api message today. 



  • emir Jotform Security
    Replied on July 30, 2018 at 4:30 AM

    Hello there,

    Do you get this response on API docs? Since you are an EU user, you need to make API requests via eu-api.jotform.com. Looking forward to your reply.

     

  • fdmtravel
    Replied on August 1, 2018 at 3:55 AM

    I am not sure what you mean "you need to make API requests via eu-api.jotform.com?" I try with screen scraping instead ..

  • Nik_C
    Replied on August 1, 2018 at 8:24 AM

    Could you please let us know what you're trying to do and how so we have a better understanding of the problem and so we can assist you?

    The get method you have there, default:

    curl -X GET "https://api.jotform.com/report/{reportID}?apiKey={apiKey}"

    Please try this instead:

    curl -X GET "https://eu-api.jotform.com/report/{reportID}?apiKey={apiKey}"

    We'll wait for your response.

    Thank you!