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fdmtravelAsked on July 27, 2018 at 7:10 AM
When I try to create a post /form/id/reports I get this 301 response message
"message": "Your account is in EU Safe mode. Please use \"eu-api.jotform.com\" endpoint to get your result
What to do ?
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emir Jotform SecurityReplied on July 27, 2018 at 8:45 AM
Hello,
We solved the problem about API docs. Please feel free to contact us if you need any further asistance.
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fdmtravelReplied on July 30, 2018 at 3:39 AM
I get the same eu-api message today.
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emir Jotform SecurityReplied on July 30, 2018 at 4:30 AM
Hello there,
Do you get this response on API docs? Since you are an EU user, you need to make API requests via eu-api.jotform.com. Looking forward to your reply.
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fdmtravelReplied on August 1, 2018 at 3:55 AM
I am not sure what you mean "you need to make API requests via eu-api.jotform.com?" I try with screen scraping instead ..
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Nik_CReplied on August 1, 2018 at 8:24 AM
Could you please let us know what you're trying to do and how so we have a better understanding of the problem and so we can assist you?
The get method you have there, default:
curl -X GET "https://api.jotform.com/report/{reportID}?apiKey={apiKey}"
Please try this instead:
curl -X GET "https://eu-api.jotform.com/report/{reportID}?apiKey={apiKey}"
We'll wait for your response.
Thank you!