What means eu-api?

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    fdmtravel
    Asked on July 27, 2018 at 07:10 AM

    When I try to create a post /form/id/reports I get this 301 response message

    "message": "Your account is in EU Safe mode. Please use \"eu-api.jotform.com\" endpoint to get your result

    What to do ?



    Screenshot
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    emir
    Answered on July 27, 2018 at 08:45 AM

    Hello,

    We solved the problem about API docs. Please feel free to contact us if you need any further asistance.

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    fdmtravel
    Answered on July 30, 2018 at 03:39 AM

    I get the same eu-api message today. 



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    emir
    Answered on July 30, 2018 at 04:30 AM

    Hello there,

    Do you get this response on API docs? Since you are an EU user, you need to make API requests via eu-api.jotform.com. Looking forward to your reply.

     

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    fdmtravel
    Answered on August 01, 2018 at 03:55 AM

    I am not sure what you mean "you need to make API requests via eu-api.jotform.com?" I try with screen scraping instead ..

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    Nik_C
    Answered on August 01, 2018 at 08:24 AM

    Could you please let us know what you're trying to do and how so we have a better understanding of the problem and so we can assist you?

    The get method you have there, default:

    curl -X GET "https://api.jotform.com/report/{reportID}?apiKey={apiKey}"

    Please try this instead:

    curl -X GET "https://eu-api.jotform.com/report/{reportID}?apiKey={apiKey}"

    We'll wait for your response.

    Thank you!