Need help with my form calculation

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    Asked on July 27, 2018 at 10:02 AM

    Hello, Sorry my bad English!

    I'm creating an evaluation form for iPhones, I already did this with TypeForm, but now I want to do with JotForm.

    This is what was done in TypeForm:


    The problem I'm having with Jotform is as follows:

    When I start to use the form it adds correctly, how can they test, but if I go back and select another item again it keeps adding up!

    I would like it to add only what it selects just like the Typform.

    View the prints

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    Answered on July 27, 2018 at 11:50 AM

    Hey @ojrwp - I think what you're describing is the way your respondents may test your form (e.g. they select an option, changed their minds, went back to a previous question, then changed their selection). Your concern is that the calculated value changes and adds up to the total of the previously calculated results.

    I noticed you're using conditions to SKIP pages. My recommendation is for you to change the way you're using conditions and use the SHOW/HIDE FIELD condition instead.

    Related guide: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    The two SHOW / HIDE conditions above would suffice to make your form work the same way as you have it right now. There's no need to skip to a page or make it go forward a page when a field is filled out.

    Once you're done deleting your previous conditions and added these two, you have to change a setting on your form builder. Click SETTINGS at the top > FORM SETTINGS on the left > click the SHOW MORE OPTIONS button > scroll down and look for the CLEAR HIDDEN FIELD VALUES section > then change that from CLEAR ON SUBMIT to CLEAR ON BEING HIDDEN.

    Here's an example of how it would behave after making these changes.