email notification email content has no fields

  • Profile Image
    watersofresh
    Asked on July 27, 2018 at 01:08 PM
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    Richie_P
    Answered on July 27, 2018 at 01:30 PM

    Can you please confirm if this is the form in question https://www.jotform.com/62395874329974 ?

    To clarify, are you not receiving submissions or email notifications?

    I have checked the mail logs and found that email notifications are being sent correctly.

    We will wait for your reply.

    Thank you.

  • Profile Image
    watersofresh
    Answered on July 27, 2018 at 02:17 PM

    ty https://form.jotform.com/81926110351953

    I would like to know what happened.  i may have collapsed the form and maybe that's why it's doing this

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    Richie_P
    Answered on July 27, 2018 at 02:25 PM

    I have checked your form and it seems your email notification has no fields in it.

    May I suggest deleting this notification email and adding a new one.

    By adding a new email notification, it would get all the available fields in your form and add it to your email content.

    Please give it a try and let us know how it goes.

    Thank you.

  • Profile Image
    watersofresh
    Answered on July 27, 2018 at 02:43 PM

    you are awesome.  do I just put my email in that field

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    Richie_P
    Answered on July 27, 2018 at 02:55 PM

    Usually you don't need to add your email address in the email recipient as the form builder will automatically add the email address in your account once you have added the new email notification.

    You can however, double check it to be sure.

    Your email address should be below your notification.

    Hope this information helps.

    Thank you.

  • Profile Image
    watersofresh
    Answered on July 27, 2018 at 05:43 PM
    I did that and put in watersofresh@ gmail .com  i receive the email with only the title and no content in fields.  can u fix it please
    Sent from my Verizon, Samsung Galaxy smartphone
    ...
  • Profile Image
    Richie_P
    Answered on July 27, 2018 at 05:47 PM

    I have added a new notification email in your form. You can delete the previous email notification without the email content.

    Hope this helps.

    Please let us know if you have further questions.

    Thank you.

  • Profile Image
    watersofresh
    Answered on July 27, 2018 at 10:43 PM
    you are awesome thank you so much
    Sent from my Verizon, Samsung Galaxy smartphone
    ...
  • Profile Image
    watersofresh
    Answered on October 21, 2019 at 04:50 AM
    I've shared an item with you:
    Copy of UNIQUE LOAN PROGRAM
    https://docs.google.com/spreadsheets/d/1munBa8WT88NnEdutvZKFStwM71C1HneNYV76RHGBTlY/edit?usp=sharing&invite=CI6j7ZoC&ts=5dad6cfc
    It's not an attachment -- it's stored online. To open this item, just click
    the link above.

    ...
  • Profile Image
    Jed_C
    Answered on October 21, 2019 at 05:31 AM

    We'll respond to you on a separate thread here https://www.jotform.com/answers/2008285 shortly.