How to clear uploaded space in my account?

  • AkumalArtsFestival
    Asked on July 28, 2018 at 12:49 PM

    How can I clear space so I can have more upload space 

  • roneet
    Replied on July 28, 2018 at 1:11 PM

    I checked your account and I can see that it is on over-limit status. The upload space is currently at 311MB. For the Free plan, you only have 100MB storage space.

    At first, take the backup of your submissions with uploads then you can just delete the submissions with uploaded files to clear your upload space.

    Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Note: All submission that has been deleted is not recoverable.