How can I keep the logo and formatting in PDF?

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    speakliveplay
    Asked on July 29, 2018 at 01:43 PM
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    Welvin
    Answered on July 29, 2018 at 02:09 PM

    Which PDF are you referring? The PDF version of the form or is it the PDF copy of the submission? 

    You currently have the logo as a Cover Photo. I would suggest adding the logo using the Image field. This will fix your issue in any of the two.

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    Welvin
    Answered on July 29, 2018 at 02:12 PM

    I forgot to mention that images (excluding cover photo), headers, and texts are not included in the PDF by default. You need to check the Show Headers and Texts in the submissions page settings:

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    Mel  
    Answered on July 29, 2018 at 02:13 PM

    even when i add It as an image, when i view submissions and download as pdf the image is not there on downloaded pdf.

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    Kiran
    Answered on July 29, 2018 at 02:38 PM

    I have tried downloading the PDF report of the form https://www.jotform.us/form/82095043640149 and see that the image is being displayed without any issue. 

    153288943130072018_0004354.png

    However, the image in the PDF report seems to be large and you may customize the PDF report as per your requirement by following the guide below:

    https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    Please get back to us if you need any further assistance. We will be happy to help.