Prepopulated Jotform URL opens a different form URL

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    BabysoftCC
    Asked on July 29, 2018 at 05:06 PM

    Hello,


    I have a pre-populated Jotform URL, but when I click on the link for the form instead of the form opening up with the form.jotform.com URL with the rest of the populated information after it, it shows a cdn.jotfor.ms/ URL.  Is this ok?  Will this still generate a proper form when the form is submitted?  I use my forms with Zapier, so I need the form to be a "New Submission" once it is created.  It looks like a regular jotform form but not sure why I'm getting the different URL. Let me know.  Thanks!

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    EltonCris
    Answered on July 29, 2018 at 05:24 PM

    Yes, that's one of Jotform's domain name cdn.jotfor.ms. I believe it works similarly to the default domain names, however, this may offer higher availability and lowers network latency when viewing the form since the content is served on CDN (Content Delivery Network).

    If you don't want the URL to change, make sure to hyperlink the text or the URL itself with a URL that starts https://www.jotform.com/ or https://form.jotform.com/.