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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am having trouble with the paypal link

    Asked by UMFBootcamp on December 04, 2012 at 08:41 AM

    Once my customers try to buy a membership they are successfully redirected to paypal, however once they try to log in they receive the following message...


    "The link you have used to enter the Pay Pal system is invalid. Please review the link and try again."


    How do I change this? I am losing money with every failed attempt to convert trialists to members...

    Page URL:

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    JotForm Support

    Answered by jonathan on December 04, 2012 at 09:36 AM


    Most likely it's a Paypal Account error. Usually this error happens when you are using an incorrect email address. So, kindly check if you've entered the correct details.

    Please inform us if this issue persist even after confirming the correct information needed.