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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emails not being sent to email address

    Asked by progressivesoccer on December 04, 2012 at 11:40 AM

    Hi,

     

    I have created a form but when it is completed on my website I do not recieve the notification as an email. I have turned my spam filter off. However, when I test the email of jotform I do recieve the TEST email.

     

    Please can you help?

     

    The form is at 

    http://jotformeu.com/form/22263432992354

     

    Thanks

    Dean

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    Answered by fxr on December 04, 2012 at 12:55 PM

    Hi Dean,

    Can you please try changing the Sender Email of your notification emails to noreply@jotform.com