Paid money but form still over quota

  • Profile Image
    ericanderson1
    Asked on July 30, 2018 at 01:09 PM

    Perfectfence.biz

    I could've possibly paid for wrong account.

  • Profile Image
    Kiran
    Answered on July 30, 2018 at 02:17 PM

    I have checked your account and see that it is currently holding Bronze monthly subscription which was upgraded today. As I check the form, it is loading normally at my end. Please check once again and let us know if you need any further assistance. We will be happy to assist. 

  • Profile Image
    ericanderson1
    Answered on July 30, 2018 at 02:43 PM
    Did you actually go on my website? Maybe I need to clear my browser cache?
    Get Outlook for Android
    ________________________________
    ...
  • Profile Image
    ericanderson1
    Answered on July 30, 2018 at 02:43 PM
    I've tried from a couple devices and still getting the same result on www.perfectfence.biz
    Get Outlook for Android
    ________________________________
    ...
  • Profile Image
    Kiran
    Answered on July 30, 2018 at 03:12 PM

    Are you referring to the form embedded here https://perfectfence.biz/contact-us-fence-estimate/? I was checking the form in your account ericanderson1.

    If so, this form is associated with a different account perfectfence and it is currently overlimit due to the uploads received. Please note that the Free accounts are limited to store only 100MB of storage space. If you want the forms in the account perfectfence to be moved to ericanderson1, please login to the other account and place a request to move the forms so that we can proceed further.

    Thanks!