Submissions not showing up

  • Profile Image
    Asked on December 04, 2012 at 02:53 PM

    I have a form for students to register for a course.  Two students registered today and I received an email message stating that they filled the form out.  However, they do not show up in the submissions or report.

    I can see where 2 submissions out of 100 have been used, but they don't show up.  I can see where another person registered in the past.

    Julie Schroyer


  • Profile Image
    Answered on December 04, 2012 at 03:29 PM

    The two submission counts on your account are for the form "Basic Financial Assistance Training - February 2013 - Registration", and I was able to find two submissons from Brenda and Deborah.

    Are you using to log in to your account? If so, can you please try instead?

    Let us know if you were able to find the data you were looking for.

  • Profile Image
    Answered on December 04, 2012 at 03:36 PM

    Thank you Neil. It was my mistake. I had the wrong course title on the email messages coming to me when students registered.  Feel like an idiot, but you helped me figured it out.  Thanks so much!