My result email is different than my pdf attachment, why?

  • roki
    Asked on July 31, 2018 at 7:24 PM

    I have checked all settings over and over and the email setup too.

    It is still not working.

    There are fields showing when they are empty.

    Also, field mini thick only shows up on the PDF but not on the submission

    1533079843results 1 Screenshot 10.

     

    HELP!

     

    thank you

  • John_Benson
    Replied on July 31, 2018 at 10:02 PM

    Please try enabling the Hide Empty Fields feature of the email alert. Here's a screencast guide that you can follow:

    1533088911dag25yt Screenshot 10

    Give it a try and let us know if you have any questions. Thank you.