My result email is different than my pdf attachment, why?

  • Profile Image
    roki
    Asked on July 31, 2018 at 07:24 PM

    I have checked all settings over and over and the email setup too.

    It is still not working.

    There are fields showing when they are empty.

    Also, field mini thick only shows up on the PDF but not on the submission

    1533079843results_1.jpg.

     

    HELP!

     

    thank you

  • Profile Image
    John_Benson
    Answered on July 31, 2018 at 10:02 PM

    Please try enabling the Hide Empty Fields feature of the email alert. Here's a screencast guide that you can follow:

    1533088911dag25yt.gif

    Give it a try and let us know if you have any questions. Thank you.