Creating more submission space

  • djkim7
    Asked on August 1, 2018 at 3:25 AM

    Hello - 

    I deleted all of my submissions from my account but it's saying that I am full capacity for submissions. Looking at my forms it indicates that I don't have any submissions. Any help with this would be great.

    Thanks,

    Dee

  • Ashwin JotForm Support
    Replied on August 1, 2018 at 7:35 AM

    I did check your account and did not find any issue with that. Your account usage is well within the allowed limits. It seems you have deleted all submissions and that has cleared your upload space as well. Please check the screenshot below:

    1533123186usage Screenshot 10

    I would suggest you to please test your form again and get back to us if you have any trouble. 

    We will wait for your response.