-
TERRY PAULAsked on August 1, 2018 at 8:51 AM
How do I change my credit card? The link defaults to PayPal
-
Richie JotForm SupportReplied on August 1, 2018 at 11:09 AM
I have checked your account and it seems you may have used PayPal as your payment method. You need to update your credit card in PayPal.
Here is a guide:https://www.paypal.com/us/smarthelp/article/how-do-i-link,-remove,-or-change-a-credit-card-or-prepaid-card-faq1457
Or do you want to pay directly using your credit card?
Thank you.
-
tuscanpavingReplied on August 1, 2018 at 11:43 AMI do not want to use PayPal. I want to use a credit card.
Terry Paul
... -
Richie JotForm SupportReplied on August 1, 2018 at 12:48 PM
To use your credit card, you need to cancel your subscription first in PayPal and downgrade your subscription to free.
Guide:https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
After that, you can upgrade your subscription using credit card as your payment method.
Hope this information helps.
If you need further assistance,please let us know.
Thank you.