What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I made changes on my form and saved it but it hasn't updated on the website yet.

    Asked by miradahn on December 04, 2012 at 10:31 PM

    I have refreshed the web page numerous times and still don't see the changes!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2012 at 10:44 PM


    I think this is a delay on the changes that you have done and we apologize for that. 

    Please try changing the embed codes to this;

    <script type="text/javascript" src="//www.jotform.com/jsform/12790852028"></script>

    Just please change the URL of the FORM from http://form to http://www everytime you experience this and refresh the page twice or thrice, so for example;


    <script type="text/javascript" src="http://form.jotform.com/jsform/12790852028"></script>

    IT Becomes:

    <script type="text/javascript" src="http://www.jotform.com/jsform/12790852028"></script>

     Thanks and let us for questions.

  • Profile Image

    Answered by Inoel on February 27, 2013 at 08:48 PM
    Didn't work
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 28, 2013 at 03:20 AM


    Can you please check it again? May we know the website URL where you've placed your forms so we can check it here?