IP issue

  • Profile Image
    progressivedata
    Asked on December 04, 2012 at 11:16 PM

    Hey guys- I've got a form that I created in the US, which is where I live and work.  But I'm in Europe this month and need to edit the form and send it out.  But every time I try to get to it I am re-directed to the EU version of your website and my saved forms disappear.  I am using Chrome.  Any way around this?

     

    Thanks!

  • Profile Image
    Welvin
    Answered on December 04, 2012 at 11:31 PM

    Hi,

    You can still access your form even if you are redirected to our Europe domain. Just please see if you are already login/connection, if NOT, please do.

    If you are in www.jotformeu.com/myforms page, please check if you are already connected.

     

    Thanks

  • Profile Image
    progressivedata
    Answered on December 04, 2012 at 11:37 PM

    Thanks- yes I do see it now.  I guess maybe I logged into the US site and then was redirected to the EU site and was no longer logged in or something. I logged into the EU site and it is working properly.

  • Profile Image
    Welvin
    Answered on December 04, 2012 at 11:38 PM

    Great! Please let us know if you experience another problem, we will be glad to help you.

    Thanks