What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    IP issue

    Asked by progressivedata on December 04, 2012 at 11:16 PM

    Hey guys- I've got a form that I created in the US, which is where I live and work.  But I'm in Europe this month and need to edit the form and send it out.  But every time I try to get to it I am re-directed to the EU version of your website and my saved forms disappear.  I am using Chrome.  Any way around this?

     

    Thanks!

    Page URL:
    http://www.jotformeu.com/contact/

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    JotForm Support

    Answered by Welvin on December 04, 2012 at 11:31 PM

    Hi,

    You can still access your form even if you are redirected to our Europe domain. Just please see if you are already login/connection, if NOT, please do.

    If you are in www.jotformeu.com/myforms page, please check if you are already connected.

     

    Thanks

  • Profile Image

    Answered by progressivedata on December 04, 2012 at 11:37 PM

    Thanks- yes I do see it now.  I guess maybe I logged into the US site and then was redirected to the EU site and was no longer logged in or something. I logged into the EU site and it is working properly.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2012 at 11:38 PM

    Great! Please let us know if you experience another problem, we will be glad to help you.

    Thanks