Many of my form users are unable to open forms or the form loads too slow

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    Asked on August 01, 2018 at 02:32 PM

    people are not able to open forms, or they are slow to load. is something going on at jot form?

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    Answered on August 01, 2018 at 04:11 PM

    Our servers are up, and we do not have any known downtime today. It's a rare case if that is the problem. Do you know if those people are getting an error/message in the form?

    Did you also embed the form? Please share us the page URL so that we can try it to our end and to troubleshoot the problem.