Image are skewed when creating a PDF form.

  • dGC
    Asked on August 1, 2018 at 3:50 PM

    When I attempt to download the PDF of my Jotform, it comes out incorrectly. It skews the main image and makes the pages look strange.

     

    I've included an image of one of the pages.

    Jotform Thread 1542040 Screenshot
  • Jed_C
    Replied on August 1, 2018 at 6:11 PM

    We apologize for the inconvenience.

    I've cleared your form cache, can you please try creating a PDF form again and let us know if the issue persists?

    Looking forward for your response. 

  • dGC
    Replied on August 1, 2018 at 10:37 PM

    Hello,

    I am still having the same issue. 

  • Kiran Support Team Lead
    Replied on August 2, 2018 at 1:00 AM

    Could you provide us with the form ID/URL that you are experiencing the issue with the PDF form? Generally, it happens when the fields are placed in multiple columns on the page or complex which is a limitation with PDF forms. Please go through the guide below that can help you with more information on PDF creator.

    https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-with-All-Points

    Thanks!