Question about making a payment to Jot Form

  • Profile Image
    Cynthia Newsome 
    Asked on August 01, 2018 at 05:52 PM

    I received an email from Jot Form and I’m trying to find out if I need to make a payment to continue our service on our website I am president of a nonprofit called Awesome Ambitions please check our status of our account and contact me ASAP thank you

  • Profile Image
    Answered on August 01, 2018 at 10:03 PM

    I have checked the account related to your email address and it seems to be under the free status, I have checked our records and did not find any payments. 

    May you please provide us your Jotform account email address or your Jotform username? 

    We will check on our end and see if the payment went through. 

    Looking forward to your reply. 

  • Profile Image
    Cynthia Newsome 
    Answered on August 02, 2018 at 08:43 PM
    Thank you!
    Sent from my iPhone