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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem with one of my forms disabling by itself

    Asked by VanessaMouledous on December 05, 2012 at 09:26 AM

    Hi,

     

    I've got a problem with some of my forms that suddenly disable by themselves and are not available anymore on my site. As I'm using them as registration forms to a service of my company, such inconvenience is really bad for business. (pls see url address of that form herebelow)

    Could you solve the problem or explain me what I may have done wrong?

     

    Thx for your help


    Br,

     

    Vanessa.

    Page URL:
    http://form.jotformeu.com/form/23194740399361

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    JotForm Support

    Answered by Welvin on December 05, 2012 at 10:13 AM

    Hi Vanessa,

    It will automatically disable because of the limit that you have set on it, please try removing the limit or increase it. Please follow this visual guide on how to check form limits;

     

    Thanks

  • Profile Image

    Answered by VanessaMouledous on December 05, 2012 at 10:53 AM
    Hi,

    Thanks for your fast reply ! I didn’t even see that sub-tab in the Preferences…Thanks for the tip, now I guess it’ll work properly.

    So far, nice job with Jotform by the way!

    Best
    Vanessa.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 05, 2012 at 11:03 AM

    Hi Vanessa,

    Thank you for such words. Please let us know if you will experience another issues with your form, we will be happy to assist you.

    Thanks