Can I pay for a year of the Bronze plan and get the discount?

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    dcraver
    Asked on August 02, 2018 at 11:18 AM

    Hi there -

    Can I pay for a year of the bronze pkg. and get the discount?

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    John_Benson
    Answered on August 02, 2018 at 12:55 PM

    The summer sale is only available for upgrading account. Upon checking your account, I can see that you're subscribed to the Bronze plan. The only way to receive the discount is to upgrade to the Silver or Gold plan.

    If you want, we can downgrade your account back to the free user so you can re-upgrade your account to Bronze Yearly with summer sale discount.

    Let us know if you like that offer so we can proceed on downgrading your account back to the free account and refund your last payment made.