What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox Integration is not working

    Asked by stopandgo on December 05, 2012 at 10:43 AM

    I've set up Dropbox integration but none of the form submissions have been downloaded. When I talked to Jonathan form support he suggested I remove then re-add the integration, but that still didn't resolve the issue.

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    JotForm Support

    Answered by NeilVicente on December 05, 2012 at 10:46 AM

    Are you expecting past form submissions to be synced over to your Dropbox account? If so, I am sorry to tell you that that isn't how our Dropbox integration works. Only new form submissions are sent to Dropbox.

    If I am mistaken and that you're not even receiving new form submissions on your Dropbox account, please do contact us again.