What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal Not Requiring Shipping Address

    Asked by ShowStarDigital on December 05, 2012 at 11:11 AM

    I need my Gypsy Rose Form Paypal Button to Require Shipping Address upon Check Out

    Page URL:
    http://www.gypsyrose777.com/jewelry-store.htm

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    JotForm Support

    Answered by NeilVicente on December 05, 2012 at 11:19 AM

    The Need Shipment Address option must be set to "Yes" for this to work. Upon checking, however, I found out that you have already configured this.

    May I ask if you're still having problems with it?

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    Answered by ShowStarDigital on December 05, 2012 at 11:24 AM

    Yes I am

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    Answered by ShowStarDigital on December 05, 2012 at 11:25 AM

    paypal said its on our end not theirs I asked them first

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    JotForm Support

    Answered by NeilVicente on December 05, 2012 at 11:41 AM

    I tried to order using your form and it required a shipping address after I logged in to my Paypal account.

    http://screencast.com/t/aIQzAxRdI8r

    I believe your form's Paypal integration is working well. Can you please test to confirm?

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    Answered by ShowStarDigital on December 05, 2012 at 12:31 PM

    I Had a Person Purchase and It worked Great

     

    Thanks