What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All of my forms have been disabled

    Asked by nfinityweb on December 05, 2012 at 12:36 PM

    I used up all of my SSL forms but ALL of my forms NOT using HTTPS are disabled too! This is a problem. Please advise ASAP!

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    JotForm Support

    Answered by liyam on December 05, 2012 at 12:52 PM

    Hello nfinityweb.  Your account will be temporarily suspended once you have reached the limit for any of the allowable submissions.  So even if you have not yet reached the limit for non-SSL based forms, these too will be temporarily suspended until the end of the month.  Your account will automatically be reactivated on the 1st of the next month.

    I have now restarted your SSL (HTTPS) submission limits, but I can only do this once.

    If you have other questions or concerns, please do let us know.