What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Chrome Users can not enter data in form - IE works

    Asked by saucesf on December 05, 2012 at 01:34 PM

    i have been using this form for three years, today it will not work for Chrome users, i tested it with IE and it works.

    Using Chrome (i don;t have a mac to test Safari) the fields do not become active, no data can be entered and the drop downs do not work.  I logged into jotform and copied the the javascript and replaced it on my WP page, just to see if that would fix it, but it did not.

    Page URL:
    http://www.saucesf.com/special-events/

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    JotForm Support

    Answered by NeilVicente on December 05, 2012 at 02:29 PM

    This problem is also present on Firefox. If you notice, it isn't just the JotForm-created form that isn't working - the MailChimp and calendar forms aren't working as well.

    That's because your site's footer area is blocking your content area.

    Did you recently install a footer widget for your WordPress site? If so, try uninstalling it to solve your problem.

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    Answered by saucesf on December 05, 2012 at 02:42 PM

    not sure - no new footer.  but chagin page template to "full page" worked.

     

    Thanks

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    JotForm Support

    Answered by NeilVicente on December 05, 2012 at 02:44 PM

    We're glad to at least hear that your problem has been solved. Feel free to contact us again should you have further questions or concerns.

    Regards