Shared Folder Missing

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    dimples_sacdalan
    Asked on August 03, 2018 at 08:27 AM

    Hi. Can you check my account, I can't find the shared folder? I asked the owner to re-share the folder, but it still does not appear on my forms. Thanks.

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    roneet
    Answered on August 03, 2018 at 11:13 AM

    I see you have posted multiple threads on the same question. My colleague has already answered your question in this thread https://www.jotform.com/answers/1543674

    Please follow the above thread.

    Thanks.

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    dimples_sacdalan
    Answered on August 03, 2018 at 11:15 AM

    This was an updated question. Your colleague told me that the folder should be re-shared, which I already informed you in this thread was already done. So, I need further assistance. Thanks.

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    Jan
    Answered on August 03, 2018 at 12:34 PM

    My colleague already escalated this issue to our developers based on this thread (https://www.jotform.com/answers/1543674).

    For now, please try to scroll down in order to see the Shared folder. Please take note that I am using Google Chrome.

    153331390908-04-5r7ym.png

  • Profile Image
    dimples_sacdalan
    Answered on August 03, 2018 at 12:35 PM

    Thank you!