I am not receiving the submissions generatedby my forms

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    jothound
    Asked on December 05, 2012 at 02:26 PM

    This is my 2nd time writing about this problem. You said it was originally an issue at your end with my email acc@ meanstoanendca.com but you fixed it so the remainder of the problem belonged to yahoo. They of course said it was YOUR problem. MY problem is just a day before all of that started, I was receiving forms perfectly. Can we PLEASE square this away? Much appreciated.:))) BTW: it's a problem w/more than one form  altho I suspect that if we can fix the first, the others will fall in line

    Added info: the forms appears on Typepad

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    fxr
    Answered on December 05, 2012 at 04:30 PM

    I have removed that email address from our bounce list.

    Can you please do a test submission to check you are getting notification OK again?

    Thanks.

  • Profile Image
    jothound
    Answered on December 05, 2012 at 05:29 PM
    Hi- I am still Not receiving my submissions. I have already wasted about 5-6 of my allotted number. I know you you are trying to help here. what next????

    Ellen Gunty,M.A. 510.220.0061
    www.meanstoanendca.com
    To catch my blog: www.ellengunty.typepad.com
    This information may be confidential. If you are not the intended recipient,taking any action is strictly forbidden. In case of error, please notify sender & permanently delete the message [including any attachments].Do not read, forward, or save. Thank you.

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    fxr
    Answered on December 05, 2012 at 05:45 PM

    I have reset your submission count back to 0.

    --

    Your email provider is rejecting our emails with this message:

    Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n=
    ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e=
    rrors/postmaster-27.html [120]'

    --

    Can you please ensure the Sender Email of the notification email is noreply@jotform.com ?