Question before Purchase

  • Profile Image
    PaulaJean
    Asked on August 03, 2018 at 11:03 AM

    Hi Jot Form Team:


    Can you help me understand under the Bronze section it say receive 10 payments?


    Does that me we can only receive 10 contributions?


    Thanks.

    Paula Isea

    pjisea@lwcfny.org



  • Profile Image
    John_Benson
    Answered on August 03, 2018 at 12:12 PM

    It means that you can only receive 10 payments submission per month to your Order Form. We do reset the monthly limits every first day of the month back to 0. 

    Here's additional information:

    🔘 Submissions Received (monthly): This is the number of submissions you can receive on a monthly basis. The count covers the calendar date which means 1st day to last day of the month.

    🔘 Payment Submissions (monthly): This is the number of submissions that have payment integrations on them. You can check this guide on how to create a payment/order form. So for example, we have Paypal payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.

    Here's an example of an Order Form: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Here's an example of a Regular Form: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    Feel free to ask us again if you have questions. Thank you.