What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If a file is uploaded, and the form is not completed/submitted, where does the file go?

    Asked by memorays on December 05, 2012 at 04:31 PM

    I use dropbox and it is working fine.  But I am curious, if a file is completely uploaded but the form is not completed, where was that file loaded to?  This is important to the security of the individuals uploading files.

  • Profile Image
    JotForm Support

    Answered by idarktech on December 05, 2012 at 05:26 PM


    Files will not be submitted as well since the form isn't submitted. If the upload is done but the form is still not yet submitted, files will be temporarily stored on JotForm Servers which are securely protected and safe so nothing to worry about it. And, if the user didn't compelete the form or they simply close the browser, temporary files will be deleted. It wouldn't stay forever.

    Hope this clarifies a bit. Thanks!