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Chris NewittAsked on August 3, 2018 at 5:41 PM
This is the 3rd day of the month. How can I have reached my limit? How do I delete old files to make more room?
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Victoria_KReplied on August 3, 2018 at 6:11 PM
Hello,
I have checked your account musickson and can see that you have reached the uploads quota (101.57 MB of 100MB allowed). Please note that this is a fixed limit and it does not reset every month. You can delete some submissions with file uploads to free up space.
Prior to removing submissions, please make sure that you have downloaded the data:
How-to-Download-Form-Submissions-as-Excel-CSV-PDF
How-to-Download-the-Submission-Files
Also, you can upgrade your account to extend the limits: How-to-Upgrade-My-Account
Let us know if you need more help.