You have reached your Jotform upload limit

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    Chris Newitt
    Asked on August 03, 2018 at 05:41 PM

    This is the 3rd day of the month. How can I have reached my limit? How do I delete old files to make more room?

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    Victoria_K
    Answered on August 03, 2018 at 06:11 PM

    Hello,

    I have checked your account musickson and can see that you have reached the uploads quota (101.57 MB of 100MB allowed). Please note that this is a fixed limit and it does not reset every month. You can delete some submissions with file uploads to free up space.

    Prior to removing submissions, please make sure that you have downloaded the data: 

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files

    Also, you can upgrade your account to extend the limits: How-to-Upgrade-My-Account

    Let us know if you need more help.