Does Jotform sends payment reminders for Authorize.net subscription payment type?

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    igniteinstitute
    Asked on August 03, 2018 at 07:09 PM

    Hello,

    If we set up a subscription for customers through authorize.net will customers get a reminder that the money will be pulled from their account before it happens automatically each month? Also what form of receipt or confirmation of payment do they receive? 

    Thank you!

     

    This is the form I am referring to https://form.jotform.com/82056901878162

  • Profile Image
    Jed_C
    Answered on August 03, 2018 at 09:16 PM

    We only integrate to your Authorize.net account, this means that if you have enabled this option in your account then it should trigger a notification for successful subscriptions. 

    Please check this guide https://account.authorize.net/help/Account/Settings/Transaction_Format_Settings/Transaction_Response_Settings/Email_Receipts.htm.

    Let us know if you have any questions or if you need further assistance.