Our very basic membership form just recently became unbearably slow

  • Profile Image
    JPApride
    Asked on August 04, 2018 at 05:32 PM

    We are experiencing terrible delays as well.  Our very basic membership form.  just recently became unbearably slow:


    https://form.jotform.com/JPApride/jaguar-pride-association-membership

    same with our program sales form

    https://form.jotform.com/JPApride/2018AllSportsProgram


    Seems the background images are missing too....  they are there when I "edit" the form, just takes awhile for it to load


    Steve

    7036595803

  • Profile Image
    Victoria_K
    Answered on August 04, 2018 at 05:53 PM

    Hello Steve,

    Are you saying that background images are not displayed for your forms?

    I have checked both forms you shared and they were loaded properly on my side. Load speed is about few seconds. Here is how I see them:

    1533419482screenshotsqspx.png

    I can assume that you are experiencing cache related issues, so I have cleared form caches for your account and can advise to clear your browser cache.

    Can you please test your forms again?

    Please let us know if the issue persists.

    Thank you!