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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My JotForm Javascript 404 Not Found

    Asked by acizninja on December 05, 2012 at 10:24 PM

    Hi,

    I've been made a Form and use custom domain http://submit.cyber4rt.com/form/23362989772469.

    But my javascript http://submit.cyber4rt.com/min/g=feedback2  404 Not Found.

    This is also 404 not found on my  custom domain:

    http://submit.cyber4rt.com/form-templates/

    and many others.

    Please help me to fix that, thanks before :)

    Page URL:
    http://submit.cyber4rt.com/form/23362989772469

    Screenshot
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    JotForm Support

    Answered by Welvin on December 05, 2012 at 10:59 PM

    Hi,

    Have you embedded the said form to your website? Let us know the webpage where the form is placed to we could check.

    I think you'll need the whole feedback codes to make it to work.

    Example:

    <script src="//max.jotfor.ms/min/g=feedback2" type="text/javascript">

      new JotformFeedback({

         formId : "23026856822960",

         buttonText : "Hide Country Selection",

         base : "http://jotformpro.com/",

         background : "#F59202",

         fontColor : "#FFFFFF",

         buttonSide : "bottom",

         buttonAlign : "right",

         type : false,

         width : 700,

         height : 500

      });

    </script>

     

    Thanks

  • Profile Image

    Answered by acizninja on December 06, 2012 at 12:29 AM

    I want to embed Feedback code like this:

    <script src="//submit.cyber4rt.com/min/g=feedback2" type="text/javascript">
      new JotformFeedback({
         formId        : "23362989772469",
         buttonText    : "Submit Content",
         base        : "http://submit.cyber4rt.com/",
         background    : "#0066ff",
         fontColor    : "#FFFFFF",
         buttonSide    : "bottom",
         buttonAlign    : "right",
         type        : 1,
         width        : 700,
         height        : 500
      });
    </script>

     

    The webpage where the form is placed: http://submit.cyber4rt.com/

    The form: http://submit.cyber4rt.com/form/23362989772469

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    JotForm Support

    Answered by Welvin on December 06, 2012 at 12:37 AM

    Hi,

    Embed your form like this;

     

    <script src="//max.jotfor.ms/min/g=feedback2" type="text/javascript">

      new JotformFeedback({

         formId        : "23362989772469",

         buttonText    : "Submit Content",

         base        : "http://submit.cyber4rt.com/",

         background    : "#0066ff",

         fontColor    : "#FFFFFF",

         buttonSide    : "bottom",

         buttonAlign    : "right",

         type        : 1,

         width        : 700,

         height        : 500

      });

    </script>


    The output: http://katipunan.biz/jotform/feedback/

    Thanks

     

  • Profile Image

    Answered by acizninja on December 06, 2012 at 12:51 AM

    Thanks for your quick response, I try your code and work.

    I want to ask once again, why I just see 404 not found page in my custom JotForm domain: http://submit.cyber4rt.com/form-templates/

    Thanks :)

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    JotForm Support

    Answered by idarktech on December 06, 2012 at 01:57 AM

    @acizninja

    Can you review your custom domain name? Check if you are using correct CNAME, it should be custom.jotform2.com. Please refer to this guide: How to use Custom Domains with Jotform

    You can check my working custom domain names here:

    http://form.idarktech.com/form-templates/

    http://form.idarktech.com/form/23401241167947

    We'll await your updates. Thanks!

  • Profile Image

    Answered by acizninja on December 06, 2012 at 11:22 AM

    I've do that but still 404 not found from yesterday.

    Screen shoot below

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    JotForm Support

    Answered by Welvin on December 06, 2012 at 01:48 PM

    Hi,

    I can't even access the my forms page and support pages, i.e User Guide. Can you try recreating your CNAME Record Name to: form.cyber4rt.com. see if it will make difference.

    I have tried mine and I was able to make it working: http://form.katipunan.biz/form-templates/

    Thanks

  • Profile Image

    Answered by acizninja on December 07, 2012 at 03:44 AM

    Hi,

    Thanks before for response from JostForm Support, I try to recreating CNAME Record to form.cyber4rt.com and it's work 100%, no again 404 not found page.

    Thanks a lot for JotForm solution. Success always for JotForm ;)

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    JotForm Support

    Answered by NeilVicente on December 07, 2012 at 04:54 AM

    On behalf of the team, you are very much welcome! We are so glad that your issue has finally been resolved.